Bank Technology Articles

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In 2005 IBM wrote a study entitled "The paradox of Banking 2015: Achieving more by doing less" (complete article).  In this article a simple question was posed - "Will future customers still need banks?".  It basically concluded that the outcome was totally dependant on the banks themselves.  New technologies to safeguard and manage finances, customers will only continue to depend on banks as long as banks can provide service and value that cannot be found anywhere else.

A recent study by Unisys found that 71% of UK consumers don't trust their bank.  The reasons most cited included: disrespectful attitudes, weak IT (such as web sites), poor corporate governance and a lack of investment in the local community.

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